Satisfaction Policy
At EinsteinMoomjy.com, we want you to experience complete satisfaction in selecting, purchasing and owning a rug.
The following information applies only to buying a rug through EinsteinMoomjy.com.
Ordering
Not sure how to begin shopping at EinsteinMoomjy.com? Worried about using your credit card online? Fear not. The experience is very similar to real-world shopping but even easier and more convenient.
Shopping Cart
Just like a physical store, EinsteinMoomjy.com provides you with a shopping cart. Once you've discovered the rug you like, you can simply click the button marked "Add to Cart." You can proceed with a purchase at any time by clicking "View Cart | Checkout" or continue to shop and explore the site. The item will remain in your cart wherever else you decide to go in the site. You can always remove the item later if you change your mind.
Buy
When you are ready to purchase, go to your shopping cart, review the items in your cart and click the "Checkout" button to begin the ordering process. From there, you will be directed to the steps necessary in completing your purchase.
Credit Card Safety
Most important, shopping at EisteinMoomjy.com is safe. Our secure-server software encrypts your credit card number so that no one else can read it.
Customer Service
There's more to explore, of course, and we want you to discover some things for yourself. But if you need a little help, our customer service team is always here for you. If you need any assistance whatsoever, please call our customer support team at 1.800.916.1101.
Credit Card and Payment Information
We accept Visa, MasterCard, Discover and American Express.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Paying By Check Or Postal Money Order
We do accept checks or money orders denominated in U.S. dollars as payment for all orders.
To pay by check, simply call our customer support team at 1.800.916.1101 and a customer service representative will assist you. Once you have fully submitted your order, you will be provided with an address to which you can send payment.
Currently we are only able to accept postal money orders denominated in US dollars or checks denominated in US dollars and drawn on a US bank. Checks must also have a valid nine-digit bank routing number (ABA code) MICR-encoded on the bottom of the check.
Paying by check does slow down your order somewhat, as we don't process your order until your check is received and cleared. If you are in the United States, paying by personal check typically delays your order 10 to 14 days.
Safe Credit Transaction
Why is credit card shopping at EinsteinMoomjy.com so safe?
Safety in Numbers: Millions of Internet customers have safely shopped over the Internet without credit card fraud.
Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Our Safe Credit Transaction protects you while you shop at EinsteinMoomjy.com, so that you never have to worry about credit card safety. Period.
Still don't want to use your credit card on the Internet?
No problem. Just call our customer support team at 1.800.916.1101, and we will be more than happy to take your order over the phone.
Return Policy
EinsteinMoomjy.com provides a simple guarantee of buyer satisfaction:
EinsteinMoomjy.com stands behind every product we sell. If for any reason you are not 100% satisfied with your new purchase you may return it for a full refund or exchange within 10 days of receipt. Rugs must be returned in original condition with no damage or soiling. Before returning a rug please contact us at: 1.800.916.1101
Comments, Questions, Suggestions?
If you have any concerns with your order, please don't hesitate to contact us.
Feedback: Orders
Telephone: 1.800.916.1101
Sales Tax
Sales tax on EinsteinMoomjy.com transactions is charged on orders in accordance with the laws of the state to which the rug is to be delivered. To the extent charges for shipping and handling are considered part of the product by applicable state law, these charges must be included when sales tax is calculated. Currently we charge sales tax on any purchase shipped anywhere in New York or New Jersey.
Privacy Policy
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
|
